Privacy Policy
How we collect, use and protect your information.
1. Information we collect
Website: contact-form details (name, email, phone, state, message) and basic analytics.
Client portal: health history, medical records, ID verification and messages, which are protected health information handled under HIPAA.
2. How we use your information
To answer inquiries, provide our services, process payment, verify identity and meet legal obligations. We do not sell your information.
3. Protected health information
Medical information is collected only inside the HIPAA-compliant client portal, never through website forms.
6. Data retention
We keep contact-form messages only as long as needed to answer you and follow up, and no longer than 24 months. Records in the client portal, including your signed form, are kept for the period required by federal and state medical-records laws. When information is no longer needed, we delete it or make it anonymous.
7. Security
Encryption in transit and at rest, access controls and identity verification protect your information.
8. Your rights
You may request access to, correction of, or deletion of your information, subject to legal requirements. Contact us to make a request.
9. Children’s privacy
Our website is not directed to children. Parents or guardians may use the service on behalf of a beneficiary.
10. Changes to this policy
We may update this policy. The “Last updated” date shows the latest version.
Questions about this policy?
Contact us at 529abledoc@gmail.com or through our contact page.